Terms and Conditions

Last Updated: 29-11-2024

Welcome to PickToHit ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website [www.picktohit.com] (the "Site") and the purchase of products and services through the Site. By accessing or using the Site, you agree to comply with and be bound by these Terms, including our Privacy Policy. If you do not agree to these Terms, please do not use the Site.

Legal Entity

The platform PickToHit is operated and managed by PUNNIYAMOORTHY B, a certified IES firm. All legal and operational responsibilities are carried out under this entity's name.

1. General Conditions

By using our Site and placing an order, you confirm that:

• You are at least 18 years old or have parental consent to use the Site.
• You are legally capable of entering into binding contracts.
• You agree to comply with these Terms and any other applicable rules or guidelines posted on the Site.

2. Account Registration

To place an order on the Site, you may be required to create an account. By registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

If you believe your account has been compromised or unauthorized use has occurred, please contact us immediately at picktohit@gmail.com. We are not responsible for any loss or damage caused by your failure to protect your account details.

3. Product Information and Availability

We strive to display accurate information about our products, including descriptions, prices, and availability. However, we do not guarantee that the descriptions are error-free, and we reserve the right to correct any inaccuracies or errors at any time without prior notice.

• Product prices are subject to change without notice.
• All orders are subject to availability, and we may limit the quantity of items ordered.

4. Orders and Payment

When you place an order through the Site, you are making an offer to purchase the selected products under these Terms. All orders are subject to acceptance and availability.

• Order Confirmation: After placing an order, you will receive an order confirmation email. This email does not confirm acceptance of your order, but merely confirms that we have received your request.
• Order Acceptance: Your order will be confirmed and accepted when we send you a shipping confirmation email, at which point a contract will be formed between you and us.
• Payment: You agree to provide valid payment information. We accept payments through [list payment methods, e.g., credit cards, PayPal]. Payment will be processed at the time of purchase.
• Taxes: Applicable sales tax or VAT will be added to the price of products as required by law.

5. Shipping and Delivery

We aim to process and ship your order promptly. Delivery times are estimated and may vary based on location and shipping method selected. We are not liable for delays in delivery caused by factors beyond our control.

• Shipping fees will be calculated at checkout based on the delivery method and destination.
• Once an order has been shipped, you will receive tracking information.

6. Returns and Refunds

Please refer to our Refund Policy for detailed information on returns and refunds.

• Returns: Items can be returned within 7 days of delivery if they are unused, in the original packaging, and in a resellable condition.
• Refunds: Approved returns will be refunded to your original payment method, minus any shipping fees.

7. Promotions and Discounts

Promotions and discount offers are subject to availability and may have specific terms and conditions. We reserve the right to modify or cancel any promotion at any time without notice.

8. Intellectual Property

All content on the Site, including text, images, graphics, logos, product names, and software, is the property of PickToHit or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our express permission.

9. User Reviews and Content

You may be able to submit reviews, comments, or other content to the Site. By submitting any content, you grant PickToHit a worldwide, royalty-free, irrevocable license to use, display, and distribute that content.

You are responsible for ensuring that your submitted content:

• Does not infringe on any intellectual property rights or violate any laws.
• Is not defamatory, obscene, or otherwise harmful to others.

We reserve the right to remove any content that violates these terms.

10. Limitation of Liability

To the fullest extent permitted by law, PickToHit is not liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of the Site, including any errors, inaccuracies, or omissions in product descriptions, pricing, or order fulfillment.

11. Indemnification

You agree to indemnify and hold PickToHit, its employees, affiliates, and agents harmless from any claims, damages, or expenses arising out of your use of the Site, your violation of these Terms, or any third-party claims related to your actions.

12. Termination

We may suspend or terminate your access to the Site at our discretion if we believe you have violated these Terms or engaged in illegal or fraudulent activity.

13. Privacy

Your use of the Site is also governed by our Privacy Policy, which can be found at Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, for any legal disputes related to these Terms.

15. Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time. Any changes will be effective when posted on this page. We encourage you to review these Terms periodically.

16. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: picktohit@gmail.com
• Address: 13K New Chetti Street, Mannachanallur, Trichy, Tamil Nadu - 621005
• Phone: +91 9360374831